Privacy & Cookie Statement

Xara has created this privacy statement in order to demonstrate the company's firm commitment to privacy. The following discloses the information gathering and dissemination practices for the Xara websites www.xara.com, www.xara.cloud, cloud.ixara.com and the Xara Online purchase site service.xara.com.


Xara Group Ltd is 100% owned by Xara GmbH. Xara has commissioned MAGIX Software GmbH to distribute its products. All Companies are subsidiaries of Bellevue Investments GmbH & Co. KGaA. References to Xara in this document should be taken to mean Xara GmbH, Xara Group Ltd and MAGIX Software GmbH.


Information collected by order forms, registration forms, download forms, opt-in mailing list and surveys

The site's order and registration forms require users to provide contact information (their name, postal and e-mail address) and order forms require financial information (credit card number.) Contact information from the order form is used to send orders and for that purpose only information will be shared with the companies responsible for delivering the order (couriers etc). Contact information from the order and registration forms will also be used to send information about the status of the order or registration to our customers or to get in touch with the customer when necessary in relation to the order or registration. The customer's contact information is also used to to send information about Xara products and the company to our customers. Users may opt-out of receiving future mailings; see the Opting Out section below. Financial information that is collected is used to bill the user for products and services and for that purpose only is passed on to the card processing companies but is otherwise never passed to any third parties and is not stored by Xara. 


The site's mailing list sign-up forms offer site visitors the option to subscribe to our email newslists. Contact information from this form is used to send information about Xara products and the company to our customers. Users may opt-out of receiving future mailings at the time; see the Opting Out section below. None of the information collected for Xara's opt in mailing lists is passed to third parties.

The site's download forms require users to give us contact information (their email address and country). Contact information from this form is used to send information about Xara products and the company to our customers. Users may opt-out of receiving future mailings at the time of downloading or subsequently; see the Opting Out section below. None of the information collected on Xara's download forms is passed to third parties.

Occasionally we run online surveys which may ask visitors for contact information (like their email address) and demographic information (like their zip code, age, or income level) and questions about their use of Xara's products and web site. The customer's contact information may be used to contact the visitor when necessary but is not used for mailings. This demographic, product and web site information is used to help improve Xara's products, customer service and web site. None of the information collected on our survey form is passed to third parties.


Xara Online Designer

Our Online Designer service offers sign-in with Google credentials and the ability to store data in Google Drive.


Information collected by cookies

Our own cookies

 We use cookies to make our website work including:

The site also uses cookies as part of the Xara Affiliate Program. Affiliate cookies last for 30 days and simply identify an anonymous user as having come from a specific referring site which is a member of the affiliate program. This means that Xara can pay commission to its affiliates if users subsequently return to the site and purchase one of Xara's products.

Third party 'social' functions

 Our site, like most websites, includes 'social' functionality provided by third parties. For example, we have included share and like buttons so you can easily like or share our content with social networks. The following services use cookies:

 Disabling these cookies will likely break the functions offered by these third parties.

Anonymous Visitor Statistics Cookies, Analytics

Our site, like most websites, uses cookies to compile visitor statistics such as how many people have visited our website, what type of technology they are using, how long they spend on the site, what page they look at etc. This helps us to continuously improve our website. These so called "analytics" programs also tell us on an anonymous basis, how people reached this site (e.g. from a search engine) and whether they have been here before, helping us to put more money into developing our services for you instead of marketing spend.

In addition we also occasionally use Google remarketing technology on our website, which uses the Google Analytics cookies. This technology allows users that have already visited our website to be subsequently presented with specific relevant Google Adwords advertisements, with the benefit that the adverts you are shown are tailored to your interest.

Disabling and Removing Cookies

 You can choose to delete cookies from your web browser at anytime. You can also set your web browser to not accept any cookies if you wish (for help on how to do this, go to http://www.aboutcookies.org). You will still be able to view our web site, but note you will not be able to purchase products, log in to your account, or benefit from personalised features.

In addition Google provide a browser add-on that will prevent your data being used by Google Analytics, find our more here.

 

Contact with Xara Servers

Some Xara products make contact with Xara servers in order to check whether updates are available for the program or resources. This might be instigated either manually or automatically. Version number and language information may be sent with the query so that the appropriate update information is returned to the customer. The information collected in this way is not used for any other purpose.

Law Enforcement

Within the frame of applicable law Xara will surrender information to law enforcement agencies and courts at their request for the purpose of criminal prosecution. 

Security

This site has security measures in place to protect the loss, misuse and alteration of the information under Xara's control. All Xara transactions are protected by SSL (Secure Socket Layer) encryption. All pages that contain customer information are password protected. Some customer information can be viewed online if a correct user name and password is entered but financial information is not stored by Xara and therefore cannot be viewed online under any circumstances. Password hints and customer information can only be sent to the e-mail address registered for the user, and this cannot be changed unless the user logs in. Financial information will never be sent under any circumstances.

Xara's online store policies, procedures and technical systems are compliant with the PCI DSS.

Note:

This site does contain links to other sites. Xara is not responsible for the privacy practices or the content of web sites which may be linked from this site.

Opting out of mailing lists

If you receive an email newsletter from us you can opt-out of future emails by clicking the unsubscribe link at the bottom of the email. This site also provides users the opportunity to opt-out of receiving communications from us at the point where we request information about the visitor. This site also gives users the following options for removing information from our database if they no longer wish to receive information from Xara:


Corrections & update

This site gives users the following options for changing and modifying information previously provided:


Contacting the website

If you have any questions about this privacy statement, the practices of this site, or your dealings with this website, you can contact:


    Kate Moir,
    Xara Group Ltd,
    Gaddesden Place,
    Hemel Hempstead,
    Herts, HP2 6EX,
    UK


Or click here to contact us.